Installation and Troubleshooting
Learn what the Installation & Troubleshooting feature offered with the Virtual Private Servers and the dedicated servers involves.
When you get your own server, you will have more independence as to what you are able to install and run when compared to a shared Internet hosting account. With a shared service, you have access simply to your own account, so you aren't able to install server-side software. Even though this is not a predicament for most script-driven programs, there are a few which have particular requirements and need particular software to be present on the machine either for some additional functions or for them to work at all. In case you have practical experience, you won't have any troubles to run the server, but if you don't, you may simply not have the skills to handle everything and use the script applications you want. If that is the case, you'll be able to use our Installation & Troubleshooting upgrade, so our system administrators can set up everything for you and help you with any difficulties that you could come across.
Installation and Troubleshooting in VPS Hosting
The upgrade is available with all virtual private server
solutions we offer and you can add it either during the signup or anytime after through your billing CP. It includes sixty minutes of custom work on your hosting server, so our administrators could assist you with software installation or setup. They could also troubleshoot any piece of software which you have already installed in case it does not work, so you will not need to waste time to determine what's wrong as they can assist you in a very quick and expert manner. As this is a one-time upgrade, you could get it just if you need it and if a particular task takes less time, the rest of the minutes shall be available for the future and will not be reset in the end of the month. This upgrade is effective if you can't do something by yourself or when you have our Managed Services upgrade, but the thirty minutes of custom work it provides aren't enough for a certain task.
Installation and Troubleshooting in Dedicated Web Hosting
You can employ our service at any time in case you have a dedicated server
from us and you'll be able to add it to your plan with just a couple of mouse clicks. If you require some custom work on the hosting server straight away, for example, you can get the upgrade alongside the plan during the signup procedure, or you could obtain it through your billing area in the event you need help at some point later. The Installation & You with any task that you can't carry out on your own for one reason or another - install a script, set it up or troubleshoot it. This way, you can focus on building your sites without losing time on web server maintenance or software problems as our knowledgeable staff shall take care of these things for you. You can add the upgrade as many times as you need it and in case some time is left, it will be listed inside your billing Control Panel, so you could use it when you need it again.