If your hosting supplier offers live chat support, you can talk to a representative live and find out helpful information or get an issue resolved promptly. The basic advantage of using chat compared to calling to consult with a live person is that you will need just a computer with access to the world wide web, therefore you will not pay any charges in case you are in another state or country. What's more, it is a lot quicker to copy and paste info like domains, usernames or error messages i.e. details that are sometimes difficult to provide to the other party on the telephone. The real-time chat is also a considerably faster solution to contact your hosting service provider's support team as compared to using a ticketing system. Last, but not least, in the event that some trouble requires a little more time to be taken care of, you can do something else entirely while you wait for support on the live chat, so you won't waste time - something that is impossible if you're on the telephone.
Live Chat Support in Shared Hosting
As part of the support services that we offer for all of our shared hosting, we now have live chat support which is online 24/7, even on holidays. You'll be able to get in touch with us regardless of whether you already own an account or not, because we can assist you with almost anything, ranging from providing you with basic information about our solutions if you are not a customer yet and you are thinking about purchasing one of our packages, to assisting you with setting up an e-mail account in an email client. A part of the problems are more complex and time-consuming, and you'll have to take advantage of the ticketing system that is built-in the Hepsia web hosting Control Panel, but we can save you precious time and assist you in real time on the live chat for a lot of things.
Live Chat Support in Semi-dedicated Hosting
When you use the live chat support service that we supply with our semi-dedicated hosting, you will be able to find the replies for any questions you may have or get various troubles dealt with quickly. Our service is available every single day, so that you can speak with a representative even on holidays and weekends. In the event that you're unsure which plan would be better for your web sites or if our revolutionary cloud hosting platform matches some system requirements, you may come on our live chat before you purchase anything. In case you are a current customer, you will be able to find more info about account settings, billing issues and a number of common technical issues you may experience, for instance if you cannot set up an email account in a client on your computer. Our live chat can save you a lot of time no matter where you are or when you contact us.