Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We offer a 1–hour reply guarantee with all of our shared hosting packages, meaning that every single help request you post will be reacted to in less than 60 minutes max. Our support staff members are trained to rapidly resolve any case and to ensure that you get on time information on any trouble that you possibly have.

  • Top quality support service
  • A Top–quality Support Service

  • Our tech support service is provided by a group of skilled employees who’re able to react to your inquiry asap. You are able to make contact with the tech support team by starting a tech support ticket from your Web Control Panel or by posting us an email message. On business days, you may also call us on the phone or use the live chatting option.

  • Intuitive help center
  • An Intuitive Help Section

  • Our company has built–in a detailed know–how base into the Control Panel so you can have valuable step–by–step instructions whenever you want. Each section of the Control Panel features its own contextual support area presenting a variety of how–to content articles. We have also organized video clips to supply you with a greater visual representation of the correct way to perform any presented procedure.