Support Channels

  • 1 hour ticket response time
  • A 60 minutes Inquiry Resolution Guarantee

  • Our group of specialists will do their best to reply to your service demands in about 1 hour. If, however, the situation you have come across calls for assistance from our Administrators’ =Dept,= we will address the ticket to the administrator on shift and will submit a note to tell you.

  • Top quality support service
  • Qualified Client Help Service

  • We are working for you 24/7 to provide assistance and customer support and also to assist you with any problem that you may run into as you are controlling your virtual server. We will assist you with all pre–configured software applications, like your Operating System, server management panel (based on the VPS type) and the Web Control Panel designed entirely by our company.

  • Intuitive help center
  • A Descriptive Help Zone

  • In the Web Control Panel that is included completely free along with your virtual server, you’ll discover an instructional Help zone, which includes all that you should be informed on when controlling your sites and software packages. We have added a wide range of how to reports and video courses that show the general site maintenance responsibilities in an easy to read form.