Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center Section

  • You’ll find nearly all the answers to your questions in the user–friendly Help Center built into Host-Crunch Web Hosting’s Web Control Panel. It includes an extensive database with frequently asked questions and exhaustive educational articles prepared by our professional tech support staff.

  • Top quality support service

  • Tutorial Video Clips

  • If you’d rather see how an action is accomplished or how a problem is sorted out, instead of just reading about it, check out our collection of step–by–step video tutorials. They cover different topics and will help you quickly learn how to work with our Web Control Panel.

  • Intuitive help center

  • A 60–Minute Response Guarantee

  • We back up all our semi–dedicated servers with a 24–7 customer care service and a sixty–minute ticket response guarantee. Our well–trained techs will be online for you 24–7 to answer your inquiries and to troubleshoot any issue that you might possibly face. Simply send a helpdesk ticket from the Help section and we will reply to you instantaneously.